We are seeking a passionate and experienced Duty Manager to join the team of our client, a luxury 5* resort West of Ireland. As a Duty Manager, you will play a key role in maintaining the high standards of service and guest satisfaction that their guests expect from a luxury 5-star hotel. The ideal candidate should have a strong background in the luxury hotel industry, specifically in supervisory or assistant management roles within the food and beverage or rooms division departments.
- Oversee daily hotel operations, ensuring the seamless delivery of exceptional service to our guests.
- Lead, motivate, and supervise team members, setting high standards for performance and guest engagement.
- Act as a point of contact for guests, addressing their needs, resolving concerns, and ensuring an unforgettable stay.
- Collaborate with various departments to coordinate and execute special events and guest experiences.
- Monitor and maintain the quality and presentation of guest rooms and public areas.
- Assist in the training and development of staff to uphold our exacting standards.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle administrative duties such as scheduling, reports, and guest feedback.
- Proven experience in a supervisory or assistant management role within the luxury 5-star hotel industry.
- Exceptional leadership skills with the ability to inspire and mentor a diverse team.
- Strong communication, interpersonal, and problem-solving abilities.
- Impeccable attention to detail and commitment to excellence.
- Flexibility to work shifts, including weekends and holidays, as required.
What Our Client Offers:
- Competitive salary and benefits package.
- Permanent accommodation if the relocation is needed.
- A unique and enchanting work environment at one of the world's most prestigious hotels.
- Opportunities for career growth and development within Hotel Group.
- Training and educational support to enhance your skills and expertise.
If the role seems interesting, please provide your updated CV via the link below or reach out directly to [email protected]