Duty Manager, Luxury Resort West of Ireland

We are seeking a passionate and experienced Duty Manager to join the team of our client, a luxury 5* resort West of Ireland. As a Duty Manager, you will play a key role in maintaining the high standards of service and guest satisfaction that their guests expect from a luxury 5-star hotel. The ideal candidate should have a strong background in the luxury hotel industry, specifically in supervisory or assistant management roles within the food and beverage or rooms division departments.

Key Responsibilities:

• Oversee daily hotel operations, ensuring the seamless delivery of exceptional service to our guests.
• Lead, motivate, and supervise team members, setting high standards for performance and guest engagement.
• Act as a point of contact for guests, addressing their needs, resolving concerns, and ensuring an unforgettable stay.
• Collaborate with various departments to coordinate and execute special events and guest experiences.
• Monitor and maintain the quality and presentation of guest rooms and public areas.
• Assist in the training and development of staff to uphold our exacting standards.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle administrative duties such as scheduling, reports, and guest feedback.

Qualifications:

• Proven experience in a supervisory or assistant management role within the luxury 5-star hotel industry.
• Exceptional leadership skills with the ability to inspire and mentor a diverse team.
• Strong communication, interpersonal, and problem-solving abilities.
• Impeccable attention to detail and commitment to excellence.
• Flexibility to work shifts, including weekends and holidays, as required.

What Our Client Offers:

• Competitive salary and benefits package.
• Permanent accommodation if the relocation is needed.
• A unique and enchanting work environment at one of the world's most prestigious hotels.
• Opportunities for career growth and development within Hotel Group.
• Training and educational support to enhance your skills and expertise.

If the role seems interesting, please provide your updated CV via the link below or reach out directly to [email protected]