Published

September 21, 2023

Location

Dublin, Ireland

Description

We have an exciting opportunity for an experienced Director of Conference and Banqueting to join the senior management team of our client, a 5-star hotel in Dublin. You must have previous experience as Director of Conference & Banqueting in a 4 or 5-star property and have excellent team management, organisation and communication skills.

Reporting to both the Deputy General Manager and Director of F&B, the Director of C&B will manage the F&B banqueting operation, ensuring excellent guest service standards and compliance with all regulations and requirements. This is a key management role with responsibility for a large number of team members.

Duties and Responsibilities Include:

Recruiting, training, motivating, directing and supervising the banqueting department team.
Managing the day-to day staffing requirements of the department in line with business needs. Planning and assigning work, establish team members’ individual work and development goals and mentor, coach and provide feedback.
Conduct monthly departmental meetings, providing communication and obtaining feedback.
Establish and achieve quality and guest satisfaction goals.
Ensure C&B and F&B areas and facilities are properly presented and stocked, liaising with the maintenance team regarding maintenance requirements.
Respond promptly and professionally to any guest complaints.
Prepare payroll and finance reports, banquet checks etc. and ensure all financial transactions are handled securely.
Prepare the annual department operating budget and financial plans with other senior management members and control departmental expenses focusing on food, beverage and labour costs.
Conduct proper food and beverage inventory process.
Ensure proper care, maintenance and security of hotel equipment.
Coordinate timings of service for functions with the Banquet Chef, managers and supervisors to ensure success.