Our client is a rapidly growing Google Premier Partner digital agency who are in the top 3% of Google Premier Partners in EMEA. Due to our continued growth they require an E-commerce Manager with 3+ years’ experience in digital marketing in a client facing role. The right candidate must be passionate about digital and the delivery of an exceptional customer experience. Their business is fast paced, exciting and dynamic and they are looking for a flexible and driven individual who thrives in a busy environment.
The successful applicant for this role will be required to manage a customer portfolio. Your aim will be to collaborate with clients and the internal digital team to develop effective digital marketing strategies that drive online revenue and achieve ROI goals.
- Lead digital strategy development and execution for your client portfolio.
- Manage Client Relationships by building trust and rapport while delivering on the goals and objectives set out in the strategy.
- Monitor performance of Client portfolio against agreed KPI’s and ensure targets are achieved.
- Optimising the website conversion rate of your portfolio.
- Stay abreast of emerging Digital marketing trends and platforms and feeding the latest initiatives into Digital Strategy.
- Collaborate effectively with colleagues and clients.
- 3-5 years experience in a client facing Digital Role.
- Customer focus and exceptional communication skills is key so previous experience in account management is essential.
- Strong Analytical Skills with experience working with Google Analytics and Google Adwords.
- Proven success in retaining and growing revenue from clients whilst demonstrating a great level of service.
- Strong commercial acumen and the ability to provide insight and identify trends and deliver these in a comprehensive manner to our client base.
- Strong organisational skills are essential as you will be managing a number of accounts simultaneously.
- Strong presentation skills are essential as you will be delivering Quarterly Business Reviews with your client portfolio.
- Ability to operate with high energy, creativity and flexibility in a fast-paced environment.
- A great relationship builder.
Excellent package available for the right candidate